Lurline63
Staff Captain
Celebrity Summit and Norwegian Gem will be in port with us in NYC for our Sunday departure and arrival. That means possible chaos at the pier, especially for disembarkation. Don't know how thinly spread out Immigration and Customs will be - there could be delays. Those who have HAL transfers should be fine. Based on past experience, those who are relying on taxis could find a long wait. Those who are ordering a car service be sure to keep your cell phones handy because you may need to keep revising pick-up times. The car services are accustomed to this, but you need to keep them informed.
(Emphasis mine.)
This is so true. Also, passengers from the ship in the northernmost berth will get the taxis first, and it is almost always a long wait for them, too. For those who are able, consider doing what we do. After collecting your luggage, take the elevator to street level, not the taxi level. Then, walk across 12th Avenue (or even 11th) to hail a taxi. There is a long ramp leading to the terminal, and we've found that drivers are happy to avoid it. So, drivers often circle the area... we've not had a problem since someone told us that years ago. Important: Do not accept a ride from someone in the terminal claiming to be a taxi driver, as the taxi might not be licensed.
This doesn't apply to those using a car service. As ShipMaven mentioned, stay in touch with them via phone and have them let you know where to meet.
