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As a ta I just ran into the very same thing and it was on NCL. One higher catagory, was less than what cliants were paying: it was only about $25 per person, but was less: this was after final payment and no, NCL would do nothing. Actually in my case they would upgrade to the higher cat but wouldn't discount: luckily my cliants are also getting a $75 OBC so were happy just to keep what they had. If we had presured it any further, they may have gotten the difference in price but would have lost the OBC. Also docs had been sent so that added to the problem. I think I would ask my TA to talk to either her sales rep for NCL or a supervisor. You may not win, but I wouldn't let it die. The biggest problem you may have is the guaranteed cabin. They did upgrade you. NMnita

[QUOTE="newmexicoNita, post: 1047838"] As a ta I just ran into the very same thing and it was on NCL. One higher catagory, was less than what cliants were paying: it was only about $25 per person, but was less: this was after final payment and no, NCL would do nothing. Actually in my case they would upgrade to the higher cat but wouldn't discount: luckily my cliants are also getting a $75 OBC so were happy just to keep what they had. If we had presured it any further, they may have gotten the difference in price but would have lost the OBC. Also docs had been sent so that added to the problem. I think I would ask my TA to talk to either her sales rep for NCL or a supervisor. You may not win, but I wouldn't let it die. The biggest problem you may have is the guaranteed cabin. They did upgrade you. NMnita [/QUOTE]

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