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EddysMom- Not to stir the pot, but have you considered contacting HAL for some sort of refund???? Better yet have your TA contact them. It seems to me that in good faith they should do something for you, especially since your entire 14 day cruise was affected. I would hope that some kind of renumeration from HAL might also let your husband see that HAL is a good company, and you happened to get onto a Ship that malfunctioned, but that they (HAL) stand by there product. Many might tell me that there is small print (legalese)that relieves HAL of this obligation, and no doubt there is, but as a good faith gesture it might restore your faith in them , if just a bit.Post Edited (06-06-04 19:08)
EddysMom-
Not to stir the pot, but have you considered contacting HAL for some sort of refund???? Better yet have your TA contact them. It seems to me that in good faith they should do something for you, especially since your entire 14 day cruise was affected. I would hope that some kind of renumeration from HAL might also let your husband see that HAL is a good company, and you happened to get onto a Ship that malfunctioned, but that they (HAL) stand by there product. Many might tell me that there is small print (legalese)that relieves HAL of this obligation, and no doubt there is, but as a good faith gesture it might restore your faith in them , if just a bit.
Post Edited (06-06-04 19:08)
