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Well, things used to be different.  The TA's used to have a lot more leeway to give you price discounts.  Now they can offer a few perks, but the prices are usually comparable.


Still they are very helpful for people who don't know much about the ships and cruise lines.  I firmly believe any newbie should be booking with a TA.  Someone needs to lead them in the right direction. 


I've been using the same TA for years, even though I do a lot of the leg work on our booking by myself. I still like knowing I have a go-between available to help me should there ever be a problem with my booking.


About getting the upgrade or price adjustments if one comes up, lots of TA's will get that for you. It's just that some are not willing to do so.  You absolutely have to ask about that before you book. Never book with an agent that says they won't honor a price drop. (Remember no one will be able to give you the "for new bookings only" price drops.)


Even more important, never book with one that charges their own cancelation fee (over and above that charged by the cruise line.) They don't all charge one.


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