Normal
My 13 year old daughter screamed in terror and clung to me for about 10 seconds. Many adults were also a little freaked out at first. Within minutes, she was feeding and holding them. It's an awesome experience. I have done it twice and wouldn't miss it if/when I go back. If she is totally freaked out, just let her stay on the boat, it's cool to see from there, too. Several people did that, and not just little ones.