Normal
I, too, would be livid, Connie - and I certainly wouldn't blame you for pulling your account with that bank. :XBrains and common sense are becoming scarcer with each passing day. When my car was rear-ended on Christmas day, I called my insurance company when I got home to report the incident and enter a claim. As luck would have it, the person who rammed into me was insured by the same company. After I gave the voice at the other end of the phone ALL the details, she stated that we could handle this two ways - either charge ME or charge the other person for the cost of the repairs. After being sure that I had heard her correctly, I instructed her to charge the OTHER driver since she caused the accident! When I told that to the Insurance Adjustor who inspected my car, he closed his eyes and shook his head.
I, too, would be livid, Connie - and I certainly wouldn't blame you for pulling your account with that bank. :X
Brains and common sense are becoming scarcer with each passing day. When my car was rear-ended on Christmas day, I called my insurance company when I got home to report the incident and enter a claim. As luck would have it, the person who rammed into me was insured by the same company. After I gave the voice at the other end of the phone ALL the details, she stated that we could handle this two ways - either charge ME or charge the other person for the cost of the repairs. After being sure that I had heard her correctly, I instructed her to charge the OTHER driver since she caused the accident! When I told that to the Insurance Adjustor who inspected my car, he closed his eyes and shook his head.
