Normal
I'm just realizing these were TWO DAY runs....tough for crew to do, I'm sure. I wouldn't want to have to remember every two days new people and preferences on a completely unfamiliar ship. Sure they'll get their act together (at least the crew part) soon. As far as not enforcing policies, again might just be they haven't gotten the chain of command down yet. I can't imagine why they would do TWO DAY sailings...poor staff. Sounds like a madhouse. I think sometimes they float these puppies out before getting the infrastructure worked out. Corporate pressure and all that.
