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Just returned from the Crown to Bermuda. It was my first cruise, and I loved the Crown. The staff was very sweet and attentive and it seemed just right. I would like to try a larger ship for the experience, but would also be happy to go on the Crown again. In terms of cleanliness, everything was very clean, and they clean the staterooms at least 2x a day. The only thing that was incongruous is that when room service trays were left in the halls, they might stay there for almost 24 hours. I just couldn't understand that, and believe me, I'm not particularly picky in general. It just seemed out of character. The Crown also just renovated the Spa and it is gorgeous, with rooms overlooking the front of the ship, so you can look at the ocean over the aft during your massage.