Normal
I ordered our cruise... in doing so... I put my mother-in-laws name as Virginia... which is LEGALLY her middle name ! Well, I called Carnival & they quite SNOTTILY told me it would be $50 to change the name ! I asked WHAT ? WHY ? they said you are changing passengers - I said WE ARE NOT... I said she has same DOB, same SS # and same passport # ! I then said, IM NOT PAYING IT ! The little rep said, if u dont she could be denied access to board... I let them know I was NOT happy.... a few minutes later she came back & said ITS CHANGED - WHAT ELSE DO YOU NEED HELP WITH ? :-(( RUDE !! so... then she tells me... we can do a will-call for the corrected doc... then I called Carnival again (with another ?) and wanted to verify the name thing... then was told they were mailing new docs ! OH BROTHER... u never get the same story twice ! I Tell you what... if there is a $50 charge... that $50 will come out of somewhere else as this is totally stupid IMHO !! So... I would say according to Carnival... names must be RIGHT ! They say its a IMMIGRATION ISSUE !!! blah blah blah....good luck !CELEBRATION 05-03-04 (woo hoo)
I ordered our cruise... in doing so... I put my mother-in-laws name as Virginia... which is LEGALLY her middle name ! Well, I called Carnival & they quite SNOTTILY told me it would be $50 to change the name ! I asked WHAT ? WHY ? they said you are changing passengers - I said WE ARE NOT... I said she has same DOB, same SS # and same passport # ! I then said, IM NOT PAYING IT ! The little rep said, if u dont she could be denied access to board... I let them know I was NOT happy.... a few minutes later she came back & said ITS CHANGED - WHAT ELSE DO YOU NEED HELP WITH ? :-(( RUDE !! so... then she tells me... we can do a will-call for the corrected doc... then I called Carnival again (with another ?) and wanted to verify the name thing... then was told they were mailing new docs ! OH BROTHER... u never get the same story twice ! I Tell you what... if there is a $50 charge... that $50 will come out of somewhere else as this is totally stupid IMHO !!
So... I would say according to Carnival... names must be RIGHT ! They say its a IMMIGRATION ISSUE !!! blah blah blah....
good luck !
CELEBRATION 05-03-04 (woo hoo)