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MSC CRUISES USA Poor Customer Service, failure to issue refunds …. Here is where to complain

Consumer Affairs & Dispute Resolution Services (CADRS)of the Federal Maritime Commission

https://www.fmc.gov/databases-services/consumer-affairs-dispute-resolution-services/

BBB Serving Southeast Florida & the Caribbean

https://www.bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbean

The State of Florida Attorney General’s Office

http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Consumer_Protection_Division

The Federal Trade Commission

https://www.econsumer.gov/english/#crnt

Your credit card company to dispute the charges

Your travel agent to dispute the charges

Email: MSCExistingReservations@msccruisesusa.com and Denisse.Storti.consultant@msccruisesusa.com

<blockquote data-quote="steveywtc" data-source="post: 1735194" data-attributes="member: 57706">MSC CRUISES USA Poor Customer Service, failure to issue refunds …. Here is where to complainConsumer Affairs &amp; Dispute Resolution Services (CADRS)of the Federal Maritime Commission<a href="https://www.fmc.gov/databases-services/consumer-affairs-dispute-resolution-services/" target="_blank">https://www.fmc.gov/databases-services/consumer-affairs-dispute-resolution-services/</a>BBB Serving Southeast Florida &amp; the Caribbean<a href="https://www.bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbean" target="_blank">https://www.bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbean</a>The State of Florida Attorney General’s Office<a href="http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&amp;Section=Consumer_Protection_Division" target="_blank">http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&amp;Section=Consumer_Protection_Division</a>The Federal Trade Commission<a href="https://www.econsumer.gov/english/#crnt" target="_blank">https://www.econsumer.gov/english/#crnt</a>Your credit card company to dispute the chargesYour travel agent to dispute the chargesEmail: <a href="mailto:MSCExistingReservations@msccruisesusa.com">MSCExistingReservations@msccruisesusa.com</a> and <a href="mailto:Denisse.Storti.consultant@msccruisesusa.com">Denisse.Storti.consultant@msccruisesusa.com</a></blockquote>

[QUOTE="steveywtc, post: 1735194, member: 57706"] MSC CRUISES USA Poor Customer Service, failure to issue refunds …. Here is where to complain Consumer Affairs & Dispute Resolution Services (CADRS)of the Federal Maritime Commission [URL]https://www.fmc.gov/databases-services/consumer-affairs-dispute-resolution-services/[/URL] BBB Serving Southeast Florida & the Caribbean [URL]https://www.bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbean[/URL] The State of Florida Attorney General’s Office [URL]http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Consumer_Protection_Division[/URL] The Federal Trade Commission [URL]https://www.econsumer.gov/english/#crnt[/URL] Your credit card company to dispute the charges Your travel agent to dispute the charges Email: [EMAIL]MSCExistingReservations@msccruisesusa.com[/EMAIL] and [email]Denisse.Storti.consultant@msccruisesusa.com[/email] [/QUOTE]