MSC CRUISES USA Poor Customer Service, failure to issue refunds …. Here is where to complain
Consumer Affairs & Dispute Resolution Services (CADRS)of the Federal Maritime Commission
https://www.fmc.gov/databases-services/consumer-affairs-dispute-resolution-services/
BBB Serving Southeast Florida & the Caribbean
https://www.bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbean
The State of Florida Attorney General’s Office
http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Consumer_Protection_Division
The Federal Trade Commission
https://www.econsumer.gov/english/#crnt
Your credit card company to dispute the charges
Your travel agent to dispute the charges
Email: MSCExistingReservations@msccruisesusa.com and Denisse.Storti.consultant@msccruisesusa.com
Consumer Affairs & Dispute Resolution Services (CADRS)of the Federal Maritime Commission
https://www.fmc.gov/databases-services/consumer-affairs-dispute-resolution-services/
BBB Serving Southeast Florida & the Caribbean
https://www.bbb.org/local-bbb/bbb-serving-southeast-florida-and-the-caribbean
The State of Florida Attorney General’s Office
http://myfloridalegal.com/Contact.nsf/Contact?OpenForm&Section=Consumer_Protection_Division
The Federal Trade Commission
https://www.econsumer.gov/english/#crnt
Your credit card company to dispute the charges
Your travel agent to dispute the charges
Email: MSCExistingReservations@msccruisesusa.com and Denisse.Storti.consultant@msccruisesusa.com