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Hey everyone


I wanted to open a discussion around cruise itinerary planning and how much it's evolved with the right tech tools.


Traditionally, itinerary planning has been a complex, manual process—usually done in Excel spreadsheets that require a ton of time and expertise just to manage. Our team recently started using cruisePAL’s Itinerary Planner, and I have to say, it's a game-changer.


Here’s what we’re finding helpful:


Real-time collaboration – It syncs with agents, ports, and internal teams instantly.

Quick agent responses – You can get fast updates on berthing slots, port fees, terminal availability, and even utilities like water/waste disposal.

Seamless CRS/SMS integration – Once a program is created, it syncs directly, so there’s no double entry for the onboard and shore teams.

Clean interface – Even non-tech folks on our team picked it up quickly.


We’re curious:


  • Has anyone else here used cruisePAL’s software?
  • What tools are you using for itinerary planning today?
  • How are you managing port communications and schedule changes?

Would love to hear your thoughts and experiences. Let’s talk cruise tech! ⚓



Would you like a version tailored for a more technical audience or cruise operators/agents?


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