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Ok, I posted the consumer affairs link, and I know there are people who complain just to complain. I am not one of those. I felt that Carnival really treated their passengers wrong, and good organizations would have turned this situation around to a positive. Instead they kept us in the dark and tried to give us less of a refund (25%) by porting in Progresso (rather than Cozumel or Calica). And yes they made a ton of extra money because of the Casino not closing, and having 2000+ people drinking because of nothing else to do. Those extra days at sea were more profitable. So instead of doing the right thing, they try to get out of the 50% refund. They could have acted better.

Please notice that this is one of the only ways for customers to express their displeasure. The web allows people to read about the positives and negatives of cruise companies. If you go to the consumer affairs link, you will notice of all the cruise ships, Carnival has a HUGE list of complaints. While these stories are not "real data" and anecdotal, doesn't this many complains say anything???? If I knew about all these complaints ahead of time, I would not have traveled with Carnival.

<blockquote data-quote="twobit383" data-source="post: 871331">Ok, I posted the consumer affairs link, and I know there are people who complain just to complain.&nbsp; I am not one of those.&nbsp; I felt that Carnival really treated their passengers wrong, and good organizations would have turned this situation around to a positive.&nbsp; Instead they kept us in the dark and tried to give us less of a refund (25%) by porting in Progresso (rather than Cozumel or Calica).&nbsp; &nbsp; And yes they made a ton of extra money because of the Casino not closing, and having 2000+ people drinking because of nothing else to do.&nbsp; Those extra days at sea were more profitable.&nbsp; So instead of doing the right thing, they try to get out of the 50% refund.&nbsp; They could have acted better.&nbsp; Please notice that this is one of the only ways for customers to express their displeasure.&nbsp;&nbsp; The web allows people to read about the positives and negatives of cruise companies.&nbsp; If you go to the consumer affairs link, you will notice of all the cruise ships, Carnival has a HUGE list of complaints.&nbsp; While these stories are not &quot;real data&quot; and anecdotal, doesn't this many complains say anything????&nbsp; If I knew about all these complaints ahead of time, I would not have traveled with Carnival.</blockquote>

[QUOTE="twobit383, post: 871331"] Ok, I posted the consumer affairs link, and I know there are people who complain just to complain. I am not one of those. I felt that Carnival really treated their passengers wrong, and good organizations would have turned this situation around to a positive. Instead they kept us in the dark and tried to give us less of a refund (25%) by porting in Progresso (rather than Cozumel or Calica). And yes they made a ton of extra money because of the Casino not closing, and having 2000+ people drinking because of nothing else to do. Those extra days at sea were more profitable. So instead of doing the right thing, they try to get out of the 50% refund. They could have acted better. Please notice that this is one of the only ways for customers to express their displeasure. The web allows people to read about the positives and negatives of cruise companies. If you go to the consumer affairs link, you will notice of all the cruise ships, Carnival has a HUGE list of complaints. While these stories are not "real data" and anecdotal, doesn't this many complains say anything???? If I knew about all these complaints ahead of time, I would not have traveled with Carnival. [/QUOTE]