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Fullspeedahead Wrote:-------------------------------------------------------> Imagine this, if Carnival had> refunded all pax 100% of their cruise fare and> given them some sort of discount on a future> cruise, most of the pax would have been very> happy. I say most because there is always that> few that will never be satisfied.I'm not sure that most of the pax aren't already fairly happy with the 50%+25%. The people who have posted here seem fairly content with that, but have a problem with the poor communication and such. I'm not sure Carnival could have bought good PR at any price, but improved customer service would have made a huge difference...
Fullspeedahead Wrote:
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> Imagine this, if Carnival had
> refunded all pax 100% of their cruise fare and
> given them some sort of discount on a future
> cruise, most of the pax would have been very
> happy. I say most because there is always that
> few that will never be satisfied.
I'm not sure that most of the pax aren't already fairly happy with the 50%+25%. The people who have posted here seem fairly content with that, but have a problem with the poor communication and such. I'm not sure Carnival could have bought good PR at any price, but improved customer service would have made a huge difference...