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Fullspeedahead Wrote:

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>  Imagine this, if Carnival had

> refunded all pax 100% of their cruise fare and

> given them some sort of discount on a future

> cruise, most of the pax would have been very

> happy.  I say most because there is always that

> few that will never be satisfied.


I'm not sure that most of the pax aren't already fairly happy with the 50%+25%.  The people who have posted here seem fairly content with that, but have a problem with the poor communication and such.  I'm not sure Carnival could have bought good PR at any price, but improved customer service would have made a huge difference...


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