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I agree Erinm!  Some people will complain about anything and everything.  Your also right about the odds of having this happen to you when you compare the number of uneventful cruises to the ones like this one.  It's not very common.  But this is why Carnival should be a little more sympathetic to their passengers spring break vacation being turned upside down in the way that it was.  Carnival can afford to give those passengers more than they did.  Everytime something happens aboard a Carnival ship, it gets nothing but bad PR.  Imagine this, if Carnival had refunded all pax 100% of their cruise fare and given them some sort of discount on a future cruise, most of the pax would have been very happy.  I say most because there is always that few that will never be satisfied.  Then when these passengers are getting off the ship and being interviewed by the media, it turns into positive PR for Carnival.  This will help reassure passengers booked on future voyages as well as give confidence to those who are undecided about taking a cruise.  Ships do break, but it's mostly about how it is handled.  Most people are very understanding of these things, but don't want to feel like they are being robbed or have waisted their money.

      Carnival may have refunded those pax 50% of their cruise fare but Carnival also saved money on this cruise as well.  Fuel consuption had to be quite a bit less.  What about port taxes in Cozumel and Calica?  I am sure CCL won't have to pay for that week.   I would also suspect that the bar sales were probably quite a bit higher for those 5 days when compared to a normal week.   What about the casino which is normally closed for the entire day the ship is in Cozumel 9am-12am, and Calica.  On this cruise I bet the casino was open the entire time.


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