ltoler Wrote:
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> Has anyone else experienced any problem in
> obtaining a response from RCCL? I read in the St.
> Petersburg Times in July about some other
> passengers who have experienced difficulty in
> dealing with RCCL. Royal Caribbean has always been
> our cruise line of choice but now I am beginning
> to wonder. Any suggestions?
This happened to me as well. I was bitten on the temple and they had to amputate my head.
"During the first night my wife suffered bites from insects that were coming out of her pillow. "
For Gods sake one has a problem like this and one takes not one bug as a sample, especially since some of the bugs seem to have been squished, thus the blood, and especially since there is an allergy prone person?
No wonder you are getting nowhere fast with RCCL. It would have been handled by the Hotel Director, while on the ship, if this was a valid claim, with a very generous reimbursement. You had no need to be fighting Florida for a remedy when it was on board.
Who was the Hotel Director for the mentioned cruise?
Who was the Cruise Director on this cruise?
Who was the Staff Captain on this cruise?
Who was the C and A rep on board?
Sorry if it happened fellow, but I am very leary of newbies logging in with a wild claim about RCCL or any line for that matter and you did not take care of business when you should have, while onboard.
This claim is no different than someone catching Norwalk at the mall or on the plane, going to the ship, and then blaming the cruise line for being sick.
