Normal
Its say when you call the customer service that any letters or complaints will be dealt with in 3 - 6 weeks. Like I said, call the HQ 305-539-6000 and clikc 0 for cusomer service Ask for the executive offices and you should ask to speak to one of the secretaries. Personally, I have never had a probelm or complaints with any of my cruise......now if there were bugs in my room...then RCL would get a mouth full.Good luck..and keep trying
Its say when you call the customer service that any letters or complaints will be dealt with in 3 - 6 weeks. Like I said, call the HQ 305-539-6000 and clikc 0 for cusomer service Ask for the executive offices and you should ask to speak to one of the secretaries.
Personally, I have never had a probelm or complaints with any of my cruise......now if there were bugs in my room...then RCL would get a mouth full.
Good luck..and keep trying
