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Robkabob your right in many ways about RCI's service. Not sure if I get their attention because I've cruise more then 20 times with them or not,  but your right about the time involved in any response. Good customer service is a must in this day and age and all the cruise lines should learn this policy.


BTW RCI isn't the only awful customer service cruise line........I've had issues with Carnival and Princess in the past.


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