Normal
Be aware. Cuaomer service has become MUCH worse on skyauction. in the last 12-18 months. I am taking my 5th cruise w/ them in Nov and the email response time has become abysmal (5+days) and is TOTALLY WRONG (NCL FLL to MIA transfers are $20 vas NCL web site of $15, upgrade to OV is $150+ vs on line brokers offering it for $50). The staff seems to be totally new and with limited training. As a veteran of 10+ cruises I know more than they do and it does not take much to find out stuff w/ the net.