Carnival.com
July 8, 2014
Greetings folks!
We know your bags aren't packed yet, but it's not too early to start thinking about your cruise. So, we'd like to take this opportunity to provide you some important information regarding changes to our smoking policy and gratuity guidelines.
As part of our continuing commitment to keep in line with the personal preferences of our guests, all staterooms and suites, inclusive of the balconies, will be an entirely smoke-free environment. This change is consistent with the policy of most major cruise lines and will be implemented on October 9, 2014, or any new voyage departing thereafter.
Smoking will continue to be allowed in designated exterior open deck areas, as well as in our night club, and in certain areas within the casino and casino bar.
Guests who smoke in their staterooms or on their balconies will be assessed a $250 cleaning and refreshing fee on their Sail & Sign account. Information on this fee is included in Carnival's ticket contract.
We are hopeful you will see this as an enhancement to your onboard experience. Please know we are committed to providing a safe, clean and healthy environment for all our guests.
We also wanted to let you know our gratuity guidelines will be increasing from $11.50 to $12.00 per person per day with voyages departing October 9, 2014, and onward. Guests who have pre-paid their gratuities as of July 7, 2014, will not be affected by this change.
While gratuities are automatically added to your onboard Sail & Sign account as a convenience, tipping is always at your discretion. Please feel free to adjust, up or down, as you please by visiting Guest Services.
We thank you for your understanding and appreciate your cooperation in adhering to our new smoking policy. Most importantly, we look forward to welcoming you aboard!
Sincerely,
Vicky Rey, CTC
Vice President - Guest Services
July 8, 2014
Greetings folks!
We know your bags aren't packed yet, but it's not too early to start thinking about your cruise. So, we'd like to take this opportunity to provide you some important information regarding changes to our smoking policy and gratuity guidelines.
As part of our continuing commitment to keep in line with the personal preferences of our guests, all staterooms and suites, inclusive of the balconies, will be an entirely smoke-free environment. This change is consistent with the policy of most major cruise lines and will be implemented on October 9, 2014, or any new voyage departing thereafter.
Smoking will continue to be allowed in designated exterior open deck areas, as well as in our night club, and in certain areas within the casino and casino bar.
Guests who smoke in their staterooms or on their balconies will be assessed a $250 cleaning and refreshing fee on their Sail & Sign account. Information on this fee is included in Carnival's ticket contract.
We are hopeful you will see this as an enhancement to your onboard experience. Please know we are committed to providing a safe, clean and healthy environment for all our guests.
We also wanted to let you know our gratuity guidelines will be increasing from $11.50 to $12.00 per person per day with voyages departing October 9, 2014, and onward. Guests who have pre-paid their gratuities as of July 7, 2014, will not be affected by this change.
While gratuities are automatically added to your onboard Sail & Sign account as a convenience, tipping is always at your discretion. Please feel free to adjust, up or down, as you please by visiting Guest Services.
We thank you for your understanding and appreciate your cooperation in adhering to our new smoking policy. Most importantly, we look forward to welcoming you aboard!
Sincerely,
Vicky Rey, CTC
Vice President - Guest Services