Normal
Had a long talk with my TA today. Seem she ask the Carnival rep to see which would be better and the rep changed it without my agent's authority. Then the rep couldn't change it back because the sale with the OBC was over.Now I have every reason to believe my TA because she does the same thing to me. I could take advantage of two out of three discounts offered by Royal Caribbean. I told her which one was better. She told me she would verify that at the time of booking. So I have no doubt that she did the same with the Carnival rep who simply jumped the gun. Meanwhile my TA spent around three hours so far trying to get this straightened out - for $5?!? I told her enough was enough. Lets pay off the cruise and put this behind us. There are other cruise lines out there (even in California).
Had a long talk with my TA today. Seem she ask the Carnival rep to see which would be better and the rep changed it without my agent's authority. Then the rep couldn't change it back because the sale with the OBC was over.
Now I have every reason to believe my TA because she does the same thing to me. I could take advantage of two out of three discounts offered by Royal Caribbean. I told her which one was better. She told me she would verify that at the time of booking. So I have no doubt that she did the same with the Carnival rep who simply jumped the gun.
Meanwhile my TA spent around three hours so far trying to get this straightened out - for $5?!? I told her enough was enough. Lets pay off the cruise and put this behind us. There are other cruise lines out there (even in California).