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Mariann,Check with your agent or carnival rep to see if there is any other options. Have them check up until boarding if necessary. If not then I would advise you to go directly to the pursers or call them at first noise and have them make a "Written Report" on the issue. Keep doing that as often as it takes. You should get some sort of compensation. In my instance I said those cabins should be sold as "night owl" cabins. Since we missed a tour in our first port to stay onboard and SLEEP we got the tour $$ refunded, but only after much hassel. Then the % off a future cruise. I would also advise you to ask for shipboard credit so you can spend the $$ at the noisey time in the casino or bar......I wish you good luck, noise free sleep and calm seas for your sailing.Renee
Mariann,
Check with your agent or carnival rep to see if there is any other options. Have them check up until boarding if necessary. If not then I would advise you to go directly to the pursers or call them at first noise and have them make a "Written Report" on the issue. Keep doing that as often as it takes. You should get some sort of compensation. In my instance I said those cabins should be sold as "night owl" cabins. Since we missed a tour in our first port to stay onboard and SLEEP we got the tour $$ refunded, but only after much hassel. Then the % off a future cruise. I would also advise you to ask for shipboard credit so you can spend the $$ at the noisey time in the casino or bar......I wish you good luck, noise free sleep and calm seas for your sailing.
Renee